Shipping Policy

Shipping Policy

Fast, reliable nationwide shipping on all artificial grass and installation supplies. We ship across the USA.

Delivery Options

Choose Your Shipping Method

We offer multiple shipping options to meet your project timeline and budget.

LTL Freight Shipping

3-7 business days

Available for most orders nationwide

Next-Day Shipping

1 business day

Available for Southern California only (limited availability)

LTL Freight

2-4 business days

Large orders requiring freight carrier

Will Call / Pickup

Same day

Select Turf's available for at our Pomona, CA warehouse, Irvine, CA, and Chino, CA Locations.

01

Order Processing & Fulfillment

Most orders ship within 1-2 business days. Here's what to expect:

Orders placed before 2 PM PST ship same business day (subject to stock availability)
Orders placed after 2 PM PST ship next business day
Weekend and holiday orders ship the next business day
Custom orders may require additional processing time
You'll receive tracking information via email once your order ships

Note: Delivery times are estimates and not guaranteed. Weather, carrier delays, and other factors beyond our control may impact delivery schedules.

02

Shipping Costs

Shipping costs are calculated at checkout based on order weight, dimensions, and destination. Here's a general breakdown:

Region
Standard
Next-Day
Southern California
Calculated at checkout
Available (extra fee)
California (other regions)
Calculated at checkout
Not available
Nationwide
Calculated at checkout
Not available

Freight Orders: Large orders requiring freight shipping will receive a custom shipping quote before order confirmation.

03

LTL Freight Shipping

Large orders exceeding standard carrier weight limits require Less-Than-Truckload (LTL) freight shipping. This typically applies to:

Orders over 500 lbs total weight
Multiple rolls of turf (typically 3+ rolls)
Large-scale commercial projects
Bulk accessory orders

Important: Freight deliveries require someone to be present to receive and sign for the shipment. The carrier will contact you to schedule delivery.

Curbside delivery is standard. Liftgate service and inside delivery are available for an additional fee. Contact us for pricing.

04

Will Call / Local Pickup

Save on shipping costs by picking up your order at our Pomona, California warehouse. Here's how it works:

Select 'Will Call / Pickup' at checkout
You'll receive a confirmation email when your order is ready
Most orders ready same day (if placed before 2 PM)
Bring photo ID and order confirmation
Our team will help load your vehicle

Warehouse Location:

1970 W Holt Ave
Pomona, CA 91768

Hours: Monday-Friday 8:00 AM - 4:00 PM, Saturday 9:00 AM - 2:00 PM (Closed Sunday)

05

Order Tracking

Once your order ships, you'll receive an email with tracking information. You can track your shipment directly through the carrier's website.

Carriers we use: UPS, FedEx, and various regional LTL freight carriers depending on your location and order size.

If you have questions about your shipment or need to make delivery arrangements, contact us at (909) 491-2203.

Questions About Shipping?

Our team can help with shipping estimates, delivery options, and tracking information.

Ready to Get Started?

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